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Red Hen restaurants everywhere feel ramifications of Sanders incident


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If Sarah Sanders had chosen to dine out closer to the office, chances are she would not have been asked to leave, as she was recently in Virginia. That's because one's political affiliation or ideology is a protected trait in the District of Columbia. But that's not so in most of the rest of the country, including at the Red Hen restaurant in Lexington, Virginia, which asked the White House press secretary to eat elsewhere Friday night.

Current events – including Sanders' controversial experience and the refusal of a Colorado baker to make a cake for a same-sex wedding – raise ethical and legal issues, many of which are handled differently, state by state.

The Sanders case is unusual if one views her as in the realm of mainstream politics, but less so if one categorizes the Trump administration as extremist, according to Brian Powell, a sociology professor at Indiana University at Bloomington. "We are in an unusual period of time, where restaurants and fast-food chains have become politicized, and where you shop does speak to politics," he told CBS MoneyWatch.

Federal law prohibits establishments serving the public to deny service to someone because of their race, color, religion or nationality, and a recent Supreme Court ruling ducked the broad issue of whether religious claims shield merchants from antidiscrimination laws. Other factors in which policies are viewed as discriminatory depends on location. Louisiana, for instance, in 2016 became to first state to add police officers to those protected by its hate-crime law.

"You can deny service for lots of reasons," said Powell, pointing to the common "no shoes, no shirt, no service" dress code many establishments impose. "You can't say, I'm not going to serve a woman, or someone older, and depending on what state you're in, you can't deny based on being a sexual minority."

Still, a large number of Americans believe a private business owner should be able to deny service to anyone, period, according to research Powell has authored. Putting medical and other necessary services aside, Americans responding to surveys overwhelmingly support the notion that a photographer, for instance, can deny offering services to a same-sex couple, even if the respondents themselves support same-sex marriage.

The mindset has little to do with religion and much to do with a free-market philosophy because a majority of Americans believe a business should be allowed to operate with little government intervention. "The overriding theme was businesspeople in the U.S. have the right to deny service. And, in turn, people have the right not to fraternize those businesses," Powell said.

However, those sentiments didn't hold when it came to big corporations. The public is opposed to letting large companies run unencumbered.

Of more than 2,000 people surveyed late last year, 61 percent said a self-employed photographer could deny service to a same-sex or interracial couple, but only 31 percent said a corporation could do the same.

"The American population doesn't buy the idea that a corporation is similar to an individual business, let alone an individual," said Powell, referring to the Supreme Court's 2014 Hobby Lobby decision. That ruling said closely held corporations hold the same rights as individuals in denying workers insurance coverage for contraception because of the business owners' religious views.

The National Restaurant Association distanced itself from the controversy that Sanders' encounter at the Red Hen sparked. "We welcome all guests," a spokesperson for the industry lobbying group said in an email, "regardless of their background or political beliefs."


When it comes to the Red Hen restaurant in Lexington, Virginia, and the numerous establishments across the country that happen to share its name, birds of a feather don't always want to flock together.

Restaurants bearing some version of the Red Hen name are trying to distance themselves from the decision by one business to ask Sarah Sanders to leave, which prompted the White House press secretary to tweet during the weekend that she'd been shown the door "because I work for @POTUS." That notion, which the Virginia restaurant owner did not dispute, prompted a parade of detractors and supporters to pick up their phones and type blistering Yelp reviews targeting Red Hen restaurants regardless of city, state or even country.

The Red Hen restaurant in Washington, D.C., which sits in an upscale neighborhood of the nation's capital, attempted to clarify it had no connection to the controversy involving Sanders, tweeting Saturday that she had gone to an unaffiliated Red Hen, "not to our DC-based restaurant."

More than 4,300 replied, including multiple tweets calling on the restaurant to condone Sanders and the Trump administration's actions. The Red Hen answered the threats by defining "unaffiliated" as well as an explanation that it is illegal for businesses in the District of Columbia to discriminate against people because of their political views.

One more time for the people in the back... pic.twitter.com/bVMnHWSqLb — The Red Hen (@RedHenDC) June 25, 2018

On Yelp, the backlash included one-star reviews and death threats. Conversely, one user asked if the restaurant was connected to the one that declined to serve Sanders, saying if so, they'd "stop by."

Beyond social media, the restaurant was also egged.

Another Red Hen restaurant, this one in Swedesboro, New Jersey, also faced a slew of angry calls and social media posts for refusing to serve a woman who'd never stepped through their door.

"Kindly check your facts before you erroneously defame an innocent victim on Facebook," said a post on the family-owned restaurant's Facebook page.

A manager told NJ.com that the restaurant's rating fell from "4.8 stars to three-point-something."

Separately, those trying to visit the website of the Red Hen restaurant in Old Saybrook, Connecticut, first encounter a pop-up box declaring the eatery has "absolutely no affiliation with any other Red Hen restaurant anywhere else."

The backlash also extended to a long-defunct cafe called the Red Hen in the suburbs of Atlanta, Georgia, where the owner of the restaurant closed for nearly a decade reported fielding a stream of complaints.

Across the border, the owners of the Olde Red Hen in Ontario, Canada, also faced the downside of mistaken identity, with one Facebook user calling the restaurant "liberal trash."

Even the Little Red Hen in Muntiniupa City, Philippines, faced moments of displaced reckoning, with one critic blasting it for refusing to serve Sanders, despite it not even being in the same country.

By Monday morning, President Trump added his two cents, criticizing the Red Hen in a tweet. Like Sanders, he did not offer a location for the restaurant he was trashing.


The political press and the establishment class have been alarmed and confused by a restaurant owner’s refusal to serve White House press secretary Sarah Huckabee Sanders this past weekend. Wasn’t this a betrayal of the basic norms that hold society together? Won’t it just offend and energize President Trump’s base going into the 2018 midterms? Doesn’t targeting Sanders — or Homeland Security Secretary Kirstjen Nielsen, who fled a Mexican restaurant last week after being confronted by chanting protesters — just mimic Trump’s own regrettable efforts to undermine civility?

A better question for the pundits, which might help clear things up for them, is this: What makes you think this is any of your business?

Children, some still in diapers, have been seized from their parents by the government and locked in cages, with no clear way to reunite them with their families afterward. That situation might seem more urgent, in itself, than the question of how people chose to react to the government seizing children and locking them in cages. Yet here we are, caught up in this fuss over — manners? Civility?

What happened at the Red Hen in Lexington, Va., was not a contest between political parties, or between designated proxies of political parties. It was a private citizen telling a presidential administration official to go away, out of disgust with the fact that the administration is seizing children from their parents and locking them in cages and barring transgender people from military service. Likewise, the protesters who yelled at Nielsen were not aiming to be part of a normal political process, but to respond to extraordinary events with extraordinary actions.

The self-appointed civility police, the voices of respectable political journalism, are unable to understand this. To the extent that they grasp that there is a crisis, the crisis is that somehow, regrettably, the nation has stopped engaging in politics as usual — and so the answer must be to insist that everyone work together and act as if things are normal, which will restore the old standards of behavior. Be deferential and polite, trust our institutions and wait for a better democratic republic to take shape around you.

As practical advice to professional politicians, this is ahistoric and almost certainly wishful thinking. Barack Obama sits silently and courteously in self-imposed exile, having spent eight years preaching consensus and comity while his party lost control of the entire federal government and most of the states.

[Forget whether Trump is ‘normal.’ That won’t help beat him.]

But as advice to individual Americans, living their own lives at this moment in history, it is even more worthless. A restaurant owner is responsible for her own dining room, not for the potential outcome of the midterm elections, let alone for some hypothetical trajectory of public opinion that might affect the outcome of the midterms. Dissecting the political effects of one act of conscience at the Red Hen restaurant is like sending hurricane hunter planes chasing after butterflies flapping their wings.

Yet the planes are aloft. In the name of holding someone — anyone, whoever is handy — to a higher standard, the discussion has inverted the events, until the restaurant owner becomes a powerful institution and the White House press secretary becomes a regular person punished for expressing herself. Sanders is paid with our tax dollars to lie to us about abuses being done in our name. It is fine for an ordinary citizen, given the chance, to tell her in return (politely, even!) that she is not welcome.

Now, with the proportions all reversed, we have Sanders using her official Twitter account to criticize the restaurant, by name, to her 3 million followers. Threats are coming in. People threw eggs at and sent death threats to a different Red Hen restaurant. Civility!

The eruption was easy to predict. Civility may not be entirely useless, but it has a remarkably short range before it backfires. If it has value at all, it’s as a standard to set for your own conduct, not to order others around with.

One of the telling features of this political moment is that the president — the lying, slandering, raging, insulting president — constantly whines about how nastily and unfairly other people treat him. It justifies everything. When analysts warn against sinking to Trump’s level, they are missing that point: Complaining about bad manners is, itself, Trump’s level. Trump would desperately rather talk about his staff being mistreated than about children in cages. To fret about it along with him, to echo the notion that some fundamental rule was violated by not serving Sanders a fancy dinner, is to take an active part in his performance of victimhood.

No appeal to decency can ever bring Trump and the Trumpists around. It is not possible to mollify a political cult that runs on outrage, and it’s not worth trying. People are moved to protest what they’re witnessing, and even in the most high-minded of times, there is no form of protest polite enough to be acceptable to the people and institutions being protested. That’s why it’s a protest. Kneeling silently is enough to get a successful quarterback blackballed from the NFL and denounced by the president.

The people who narrate our current events have a strange shared fantasy that there is some other, nicer way. They invoke the Rev. Martin Luther King Jr., as if King had been known in his time for his deference to his opponents’ feelings, rather than being denounced as an agitator. As if King, moreover, had been a Democratic Party operative, out to enhance his team’s chances of winning, rather than a member of a movement willing to break the party’s existing coalition for the sake of dragging it closer to justice.

[Don’t criticize Black Lives Matter for provoking violence. The civil rights movement did it, too.]

Children are sleeping under foil blankets in federal captivity. It is not any person’s duty to make life more comfortable for the White House press secretary, or for the head of Homeland Security, or for any of the other officials who conceived, carried out and defended the policy of tearing apart families. It is not a private citizen’s job to ask whether their revulsion and outrage have been correctly calibrated to fit party goals for the next two cycles, on the theory that the highest human calling is to be a successful campaign strategist. If pundits are worried about the relationship between manners and brutality, instead of asking whether people ought to be so rude to the administration, they might ask what they’ve accomplished by being polite.

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